If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible. Have you already had Spotify Premium on your account if you have, it wont work as the trial is for new customers only. If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as wrote: Spotify redeem code not working code#Normally when this happens you have redeemed the code accidentally on a duplicate account. If you bought your gift card from a store, it might not have been activated when purchased. Tip: Check out Spotify's guide to changing your country settings. Check the country registered to your account is the same as where the gift card was purchased. Step 1: Click on the green character standing under the words 'PLAY IT'. Check the code hasn’t already been redeemed. Then enter your Island Of Move codes one by one. Once youre in the game, click on the green character standing under the words 'PLAY IT', and click the 'Redeem Code' button. You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this, if you include the code if you still have it that will speed things up. To redeem Island Of Move codes, you have to launch Island Of Move. I figured it might have something to do with facebook, but when I try to connect my acount to my facebook spotify crashes every single time! I want my 1 month Premium back! I checked back at the website and now it sad I had a free acount again. You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this, if you. When I got back to spotify it still sad free acount and I had zero minutes left. Exactly the same happend to me as the others, I redeemed my code and I choosed 1 month Premium and then it was done.
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